We have comprehensive help-desk support is available between 8.00am – 6.00pm, Monday to Saturday, Support based on the client SLA.

DCS Technical Support Center (TSC).
  • Technical Support Center Email: support@dcs.com.bn.
  • Technical Support Center Number:+673-3221466, +673 2427863.
  • By Telephone Call – to Support line and technical team hand phone.
  • By logging into support portal  (http://helpdesk.dcs.com.bn).
  • By WhatsApp / SMS  text message.
  • Response Time – Your calls are logged and responded within 30 minutes to 1 Hour by our support staff.
  • Communications via e-mail, phone, fax, internet and any other medium deemed appropriate to aid in the resolution of the request.
  • General Help desk – where your call is logged and initial trouble shooting is undertaken. Most calls to the help desk are resolved at this level.
  • Technical Help desk – our general help desk consultants have access to a team of dedicated help-desk programmers to aid in the timely resolution of more complex queries.